The rules have changed. The metrics haven’t.

In an AI-powered world, Woven helps you stay focused on what really drives value—your best customers.

what we do

We turn customer data into growth—and help brands and retailers get future-fit. We help you focus on what drives value—and rethink how your business shows up in an AI-shifting world.

why your brand needs a Woven check-up …

#1
siloed data. scattered decisions.

When teams and tools don’t talk, you get fragmented data—and even more fragmented strategy. We help connect the dots, so every function works from a single source of truth.

#2
not all metrics are created equal

Vanity metrics look good, but they don’t tell you what’s profitable. We help reframe what success looks like —through the lens of long-term customer value.

#3
wasted spend is killing your ROI

Without a clear view of customer value, you're spreading your budget too thin — or in the wrong places. We help you focus on what works and cut what doesn’t.

#4
you're treating every customer the same.

One-size-fits-all is a growth killer. We help you segment smarter and personalise at scale—so your best customers stay, spend and grow with you.

here’s why it matters

Growth isn't speculative;
it's strategic.

It’s not one metric, platform, or legacy insight. It’s not even a sip of an AI magic potion or prompt; it’s a collaborative combination of qualitative and quantitative insights and realisation from a team that understands and works across your organisation.

our services

Woven service portfolio was designed to be an end-to-end partner for clients who need to know not only what their customer’s CLV is but also how and what to do with it in today’s changing landscape to ensure continuity and growth.

Inform

Interactive workshops and masterclasses to educate your organisation on the power that can be unlocked through your customer data, AI and technology.

Discover

Deep dive analysis of your data to identify your most valuable customers and their behaviours, as well as the overall health of your customer base.

Realise

Working with your organisation to collectively harness the value of customer insights and the changing technology landscape across the entire organisation.